Key Terms
Welcome to TakeIT
"Requester" means a member who requests from a Traveler to send an item (or items) via the Application.
"Traveler" means a member who lists their travel origin and destination via the Application for the application users to request to send an item (or items).
Time Zone: All Time zones indicate the local timezone of the Traveler’s departure city or arrival city.
Description of TakeIT
TakeIT app is an app which can be downloaded from Apple App store or Google Play store, both published by TakeIT. (collectively, Collectively, "TakeIT", "we", and "us"). Each such website and mobile application is referred to in this Terms of Use as a Purpose of TakeIT.
TakeIT is a platform that facilitates and supports peer to peer shipping services involving requesters and travelers. You must create an account first on TakeIT in order to use our Service. Once you create an account, you can post your trip as a traveler and submit a request as a requester.
How to establish a TakeIT account
You must be at least eighteen (18) or older to be a member. When you register to become a Member, you will be asked to create an account profile that contains certain information about yourself. As you complete the registration process, you will be asked to attest:
Service Fees
Currently, TakeIT service is free of charge, but we may apply fees later, we will notify all users with the amount of fees 1 month before applying the fees.
Managing your TakeIT Account
If your account has been hacked or you suspect strange activity on your account, please notify TakeIT at support@gotake-it.com to shut it down as you are responsible for all the actions taken in the name of your account.
Taking delivery of an item
TakeIT strongly suggests that meetings between requester & traveler should take place in public locations.
Risk of Loss of an Item
When a traveler carries a shipment, it's the responsibility of the requester if the shipment is lost so long the traveler is taking good care of the shipment. In other words, if the shipment is inside the checked bag of a traveler and got lost, it's the responsibility of the Airline and not the traveler and in this case traveler will be asked to present legal evidence of luggage lost. However if the bag is not lost or stolen and Traveler admitted loss of items, it's the responsibility of traveler to pay back the requester’s money and not TakeIT.
Prohibited items
Travelers should always inspect what is inside the package. We strongly recommend that travelers don't accept any closed package for both parties' safety. Requesters and travelers must comply with the country's regulations regarding customs and imported goods.
Any item which is not supported by TakeIT Application and no corresponding clear category for it inside the application category menu is also considered as prohibited item.
Changes of these Terms of Use
TakeIT may change these Terms of Use at any time. When that happens, TakeIT will mark the Terms of Use with the date on which they were most recently updated.
The Role of TakeIT in Any Transaction
Requester terms
Matchmaking steps
Requesters are obligated to pay any custom duties paid in the airport by the traveler (requires a proper signed document from the authorities as a proof of payment)
TakeIT limited liability
TakeIT only roles in the transaction between requester and traveler are
TakeIT shall not be responsible for any customs or import problems that may arise from the transaction, or for any loss, injury, or damage that either requester or traveler may experience in connection with or arising out of the transaction. Travelers should be aware that confirming a deal in app means they are fully responsible for receiving the package either at home or in a mailbox and if the package is lost, TakeIT shall not be responsible and traveler should reimburse the item's price.
TakeIT shall not be responsible for any illegal items that are sent by the requester, the traveler is responsible for making sure that the items are not prohibited by law in the place of origin, the destination, or any jurisdiction through which the item will be transported.
Travelers terms
Matchmaking steps
TakeIT limited liability
TakeIT only roles in the transaction between requester and traveler are
TakeIT shall not be responsible for any customs or import problems that may arise from the transaction, or for any loss, injury, or damage that either requester or traveler may experience in connection with or arising out of the transaction.
TakeIT shall not be responsible for any illegal items that are sent by the requester, the traveler is responsible for making sure that the items are not prohibited by law in the place of origin, the destination, or any jurisdiction through which the item will be transported.
Customs’ Duties/Taxes and Regulations
Customs’ Duties are legally the taxes applied on shipments, items or any kind of stuff accompanied by travelers/passengers or imported from abroad to the country where the receiver is located. These duties/taxes are declared and/or applied based on policies and regulations issued by the country where the items/stuff land on. It varies from one country to another, and mostly could be obtained and read by customs governmental official websites through the internet. Consistently, the duty-free exemption is applied also on some accompanied items/stuff/products by travelers/passengers.
TakeIT is firmly committing to customs’ regulations and laws applied by counties worldwide stemming from its transparency in abiding by laws (domestically and internationally) wherefore, we are strongly recommending users to abide by it respectfully to avoid misleading and failing in customs’ confiscations, penalties and sanctions by competent authorities.
Prohibited and Restricted Items
TakeIT is assertively recommending users for not purchasing, delivering or bringing out illegal and/or prohibited items/belongings violating countries’ customs’ laws. Also, both parties (requesters & travelers) must know and be acquainted with those kinds of items/products and its relevant regulations, consequences, and sanctions. Users can find and seek-to-know these regulations and prohibitions through customs governmental official websites and contacts (phone numbers, emails, etc.).
Requester and Traveler Commitments toward Customs
TakeIT is not fundamentally and/or decidedly the reason for customs' duties, penalties, and/or sanctions might be applied. The requester and traveler should handle the customs’ duties/taxes with each other. TAkeIT is not involved as a common gate in paying customs’ duties/taxes to or on behalf of parties.
If the shipment is processed through customs’ duties and regulations, we have to know the reason behind it, so we can settle the issue equally between both parties. The following commitments should be applied by requesters and travelers to avoid such incidents:
Requester Commitments
Otherwise, if the requester is the reason behind customs’ duties/taxes assessed (must be abided and considered), he/she should pay the duties immediately. The requester should ask the traveler about the customs’ duties/taxes receipts to be assured of customs’ duties paid.
Traveler Commitments
Unlike of these commitments and in case of the traveler is the common and main reason of customs’ duties/taxes assessed on requesters’ items (ones which are not legally supposed to be applied on their shipments according to customs’ regulations and laws), the traveler will be the only person in charge of paying duties/taxes and not reimbursing the requester to pay him/her back.